FAQ

How do I contact you?

You can reach us anytime at: 📧 thecolouringbar@gmail.com 🌐 www.thecolouringbar.com/contact
What is The Colouring Bar?

The Colouring Bar is a creative wellness brand that offers therapeutic and fun art experiences through printable coloring pages, themed kits, art magazines, paint & sip events, and custom art services. Our mission is to inspire creativity and joy in people of all ages.
Can I use your coloring pages in my classroom or event?

Absolutely! Our products are perfect for teachers, educators, real estate agents, and family events. You may print copies for personal, classroom, or event use. For commercial use or larger bulk licensing, please contact us for permission.
Do you host events or workshops?

Yes! We host Colour & Sip events, pop-ups, and art wellness workshops. Check our Events Page or follow us on social media to stay updated on upcoming experiences.
What file formats are your downloads in?

Most of our digital products are delivered as PDF files. Some products may also include JPG or PNG formats for added flexibility.
Can I get a refund on a digital product?

Unfortunately, due to the nature of digital downloads, we do not offer refunds for digital products. If you have trouble accessing your files or receive the wrong item, please contact us—we’ll make it right!
What if I have a problem with my order?

If your order arrives damaged, you received the wrong item, or you’re experiencing technical difficulties, please contact our team within 7 days of your purchase at thecolouringbar@gmail.com. We’re happy to help resolve any issues.
Do you offer custom coloring pages or kits?

Yes! We offer custom coloring books, activity pages, and themed kits for schools, hospitals, events, and corporate gifts. Email us at thecolouringbar@gmail.com with your request, and we’ll create something special for you.
Do you ship physical products?

Yes, we ship select physical products like printed books, art kits, and lifestyle items. Shipping is available within Canada and internationally. Please refer to our Store Policy for processing and delivery times.
How do I receive my digital downloads?

Once your purchase is complete, you’ll receive a confirmation email with a secure link to download your files. You can also download your items from the order confirmation page immediately after checkout.